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Support

First Things To Check

Common Problems

“API key not configured”

Make sure you set:

SCOUTML_API_KEY

“Unauthorized” or “Invalid API key”

  • copy the key again
  • remove extra spaces
  • make sure you are using the right environment

“Failed to connect to API”

  • check SCOUTML_API_URL
  • make sure the server is running
  • make sure your machine can reach that URL

Helpful Commands

scoutml version
scoutml configure --api-key your-api-key

Report An Issue

GitHub:

https://github.com/AlgorithmicResearchGroup/scoutml/issues

When you report a problem, include:

  • ScoutML version
  • Python version
  • your operating system
  • the full error message
  • a small code sample if possible